Are You Leading or Managing Your Business?

Well I hope it is both!

Experience has shown us that businesses with too many leaders fail from their inability to manage and implement day-to-day business issues.  Likewise companies with excellent managers fail because they do not innovate, motivate, change or watch for strategic threats.

It is important to develop your managers so that they can lead and develop your leaders so that they can manage.  So....what's the difference?

Think of it like this: you want to manage THINGS and lead PEOPLE.  For example businesses manage costs, inventory, cash flow, processes, information systems, facilities and operations.  Great businesses lead their people, drive the company vision, guide their employee and customer perceptions, and ultimately generate a positive and productive business mindset and culture.  As the business owner, you are the person responsible for leading your business to success and getting your people excited about your vision.

Too often leadership is seen as defining a step-by-step business strategy and expecting people to follow those steps or suffer the consequences.  This model fails you, your employees and your business.  Your people will learn to do just what they have to so that they can meet expectations and not lose their job.  True leadership is the art of understanding and rewarding your employees' and customers' needs so that they are motivated to make your business a success.

Consider your business today.  Are you managing AND leading? Do you have people that you can entrust your business to while you lead it in the right direction?

 As a Business Development Coach and Mentor, Pam is able to indulge her passion for helping small business owners to realize their dreams by reaching their business goals.  She finds it exceptionally rewarding to be able to teach business owners how to take the stress and worry out of their lives and replace that with the knowledge that they can, and will, succeed using their own life skills and newly acquired business tools. For help in your business contact Pam today!

  The information contained in this newsletter is not advice specific to your business and it is recommended that you get personal advice for your business before undertaking any changes.

Special Note: Pam will be running her new workshop "Grab Those Customers - Front Desk Excellence" within the next few months. This hands on workshop is designed to stimulate and capture additional appointments for all businesses within the personal services industry including businesses such as beauty salons, hairdressers, chiropractors, osteopaths, massage therapists and any other businesses that are based upon clients making appointments for their services.  It has been developed for not only the business owners but their receptionists and any staff members responsible for dealing with phone and personal appointment taking.  If you would like to learn how to motivate your staff, capture new clients and be generating between $15,000 and $30,000 worth of additional income per year, then this is a workshop not to be missed!  More information will be coming your way soon.