Happy Teams Means Greater Profits.

Every employer knows that when you have your staff on board 100% and sharing your vision, then day to day activities just seem to go a whole lot smoother. Not only do you want your valuable staff to turn up to work everyday but you need them to love to come to work.

Why is that so important?

It’s because when your staff love their job, it’s going to show in lots of different ways. It will most assuredly affect every facet of your business from customer service right through to improved quality of production and services and what that inevitably results in is higher profitability for your business. More satisfied customers generally always results in better business through repurchasing and referrals.

So, what can you do to make your staff feel this way? It’s very simple really but you do have to make the effort initially to introduce some of these truly simple concepts into your workplace. The results will be well worth the effort.

So, when was the last time you really thought about what your staff have to do in their jobs. When did you last put yourself in their shoes and try to understand what their life is really like?

Here are some really simple and exceptionally inexpensive ways for you to let your staff know that they are truly appreciated and part of your special team. Start implementing them today and watch the transformation happen in your team!

1. Get to know your staff and what excites them
2. Ask your staff about their aspirations and expectations
3. Make sure your staff know what is expected of them
4. Find out what kind of training your staff would like to undertake and make it happen if you can
5. Make sure your staff have all the tools that they need to do a really great job
6. Ensure that their work is as interesting as possible by providing variety, increased responsibility, involvement in special projects or cross-training.
7. Never make a promise you cannot or will not keep
8. Really listen when they are speaking and ask good questions to show that you heard what they said.
9. Make team meetings fun and ask your staff to bring along some good ideas.
10. Don’t make team meetings a time to dread for staff. Stay positive and never publicly criticise
11. Say “yes” as often as possible
12. Encourage humour, laughter and an atmosphere of success in the work place
13. Ask for their ideas and input. Staff who have ownership of new ideas will embrace them with enthusiasm
14. Never criticise one staff member in front of another. Always encourage positive comments.
15. If staff are underperforming, find out what the real problem is and fix it
16. Say hello every morning when they arrive.
17. Say thankyou every day before they go home.
18. When staff bring you a problem, ask them to come up with their own solutions
19. Reward staff performance
20. Empower your staff to make great decisions.
21. Send a birthday card to their home and include a handwritten message.
22. Organise a small birthday celebration amongst their peers
23. When they’re angry, let them vent. Ask them what they think could be done to make things right.
24. Develop a social club or regular get togethers outside of work ( there is always a staff member who will love to set up and run a social club)
25. Take every opportunity to tell them when they have done a great job.
26. Let them teach you something
27. Respect them and their time
28. Be understanding when your staff are having a bad day
29. Ask your staff for their feedback as often as possible
30. Stay flexible. No one is right all the time.
31. Ask for their opinion when there is a problem
32. If you are wrong, always say “sorry”
33. Make yourself available to them at all times
34. Lead by example. If you want your staff to have integrity they must see it in you 100% of the time
35. Smile….it’s contagious!

A favourite quote….

"We must become the change we want to see" Mahatma Gandhi